Privacy Policy
Effective date: July 26, 2026
Zero Miss Solutions ("we," "us," or "our") provides communication infrastructure — including AI-powered call answering, appointment booking, and SMS notifications — to service businesses ("Clients") and their customers ("End Users"). This Privacy Policy explains how we collect, use, and protect information in connection with our services, including appointment confirmation text messages.
Information We Collect
We collect information you provide directly to us or to our Clients in the course of scheduling or confirming an appointment, including your name, phone number, and appointment details. We may also collect basic technical information (such as call and message logs) needed to operate the service.
SMS Messaging & Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information obtained as part of the SMS consent process — including your phone number — will not be shared with any third parties for their own marketing purposes.
Message frequency varies based on your appointment activity. As a general guide, End Users can expect approximately 1–4 messages per month related to appointment confirmations, reminders, and related updates.
Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at the information below.
How We Use Information
- To schedule, confirm, and send reminders for appointments on behalf of our Clients
- To respond to HELP and STOP requests and manage opt-in/opt-out status
- To maintain and improve the reliability of our communication systems
- To comply with legal obligations and carrier requirements
Information We Do Not Do
We do not sell mobile phone numbers or SMS opt-in data. We do not share mobile information with third parties or affiliates for their marketing or promotional purposes. Information is used solely to provide the appointment communication service on behalf of the Client business you engaged with.
Data Retention & Security
We retain information for as long as necessary to provide the service and comply with legal and carrier obligations. We use reasonable administrative and technical safeguards to protect information from unauthorized access, disclosure, or misuse.
Your Choices
- Opt out: Reply STOP to any SMS message at any time to stop receiving messages.
- Help: Reply HELP to any SMS message, or contact us directly using the information below.
- Questions or data requests: Contact us at zeromisssolutions@gmail.com or 252-373-1387.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date at the top of this page.
Contact Us
Zero Miss Solutions
Phone: 252-373-1387
Email: zeromisssolutions@gmail.com
Web: zeromisssolutions.com